R family farms
shipping
All of our frozen orders are shipped via UPS. The only exceptions are some non-frozen gift orders that may be sent via USPS. Shipping prices vary via your location and the weight of your order. The website automatically calculates the shipping, so if asking for a quote, it may not be the same as listed on the website when completing your order.
Shipping prices are added in addition to the total purchase price. Orders will only be shipped on Monday or Tuesday during winter months dependent on the volume of orders, speed of delivery and your location. Meat will only be shipped on Monday during the summer months (Memorial Day - Labor Day, or as the weather sees fit). Your meat will arrive frozen or partially frozen.
R Family Farms reserves the right to hold your order for up to two (2) weeks if there are weather events, holidays, or other unforeseeable events that may impact the package getting to the customer’s door in a reasonable time. We will try to give at least a 24 hours notice, if not more, but seeing as mother nature oftentimes has her own time table, we may not always be able to guarantee this.
We use GreenCell Foam coolers to ship to your door. This is an insulated shipping box that is 100% biodegradable. (Yes, you read that right! To learn more about our boxes and their insulation, visit GreenCell’s website HERE) To ensure that your meat arrives in the best condition to your door, we use a mixture of ice packs and dry ice, in addition to the insulated coolers. We encourage our customers to order at least 8 pounds of meat at a time ( this is why a lot of our order quantities are two to three pounds per order), especially in the summer months, to help the order arrived frozen.
Shipping terms or prices are due to change at any given time.
Please contact us if you are in Hawaii or Alaska. Any questions? Send us an email at farmer@rfamilyfarmsks.com or call 785-789-3875. (Please leave a message if calling.)
Payment
At this time, all online orders will be processed via PayPal, credit card or debit card, and must be paid at the time of ordering.
We are unable to add to an order after the order has been placed. Please make sure all items are in your cart before purchasing.
Unfortunately, our website provider does not allow us to change any billing addresses after they have been submitted, so please be sure the information is correct the first time!